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Client Feedback and Wedding Industry Awards comments

             Client Feedback - Comments                                  Wedding Industry Awards 2011

Everything was perfect, a huge thank you!
Avril & Matthew Rutland - Hall Garth Hotel & Country Club

I met with Dawn on a couple of occasions and I gave a vague idea of what I wanted.  We have then corresponded via email and phone calls.  At one stage I must admit I was a bit worried, not because I didn't trust Dawn completely, but because I felt I should have somehow done more.  Other brides seem to get so stressed but I knew Dawn had everything under control.  On the day the room looked amazing and never phased I told Dawn when I arrived at the venue that I had a few chocolates and things but I didn't know where to put everything.  Dawn just told me to leave them with her and when I saw what she had done with them I was really pleased I would of never thought of being so creative! Dawn was so helpful, professional and caring.  She is very reasonably priced but without losing the quality.  Without telling Dawn exactly what I wanted she just seemed to know, like she could read my mind! Thank you so much for everything you did for us.
Love Mr & Mrs Drake xxx


 

We had a fantastic day everything went smoothly.  The room looked absolutely gorgeous thank-you very much.  We got quite a few comments from guests saying the centre pieces looked lovely and the whole room was just as we had pictured it.
You really helped make our thank, thanks again

Ami & Mark Simpson - Eden Arms Hotel

 


Thank you for making our wedding venue look beautiful. It was simple and easy as you took care of everything. Everyone commented on the centre pieces being stunning and they were. It really added to the feel of the wedding and I am so pleased we used you to do that! Thanks again.
Erica & Lorraine Tyler-Kilburn - Walworth Castle

I cannot thank Dawn at Flobows enough for the attention to detail, patience, care and creativity that was shown for my wedding, The candy buffet was a complete hit and the decorations were exquisite. Flobows assessed the venue with a fine eye and decorated areas that I had not even thought of! 

Love Melanie & Stuart Brown - Seaham Hall


Thanks again for everything, everyone commented on how nice everything was. Kerry & James - Ramside Hall

Amazing, you did a great job, thanks so so much!
Tanya & Claire Trotter - The Mile, South Shields
A massive thank you for all the work you did for us on our wedding day which was amazing and made our day perfect thank you!
Mark & Lyndsey Blyth

Your service is fantastic, couldn't have asked for better, you were easily contactable and always willing to help.  The chairs were beautiful and made the room perfect.  Everyone commented on how lovely they were.  We would highly recommend you without hesitation, Many thanks!
Jemma and Matthew - Beamish Hotel

Dawn I honestly cannot recommend you highly enough!  You were fab from start to finish, even when I kept changing my mind.  The rooms just looked amazing, everyone at the wedding commented on how excellent they look.  You're right about that green - perfect!  Your photos are fab and everyone commented on how beautiful the rooms looked and that's all thanks to you - so thanks again!
Pauline Johnson, Durham Marriott
In terms of feedback, can I say it was fantastic. Your professional approach made it easy for us to talk to you and your speed of return e-mails built confidence and confirmed this thought. 
D Worley, Kimblesworth, Riverside Cricket Club
Thankyou for the lovely chair covers and candy buffet.  The candy buffet went down a treat and everyone was "really impressed with it".  Thanks for your wonderful service! 
Sarah & Matthew - Slaley Hall

Thank you so much for making our room look incredible with the chair covers and well matched bows.  We were so impressed with your professionalism and finesse and will be recommending you to all of the engaged couples, thanks again! 
Gemma - Assembly Rooms
Working with Dawn was probably one of the easiest parts of organising our wedding, we discussed what it was that we were looking for and she came back to us with a few suggestions. What we chose in the end was amazing, and the chair covers really tied the whole room together. We would be more than happy to recommend Flobows to anyone!
Victoria and Alan - Whitworth Hall

Thank you for helping make our day extra special. Everyone commented on the extra little decorations on the curtains. You did an amazing job. 
Thanks Again!
Julie - Lumley Castle


Thank you so much for providing such an excellent service! The chair covers and bows were perfect. Also thank you for making our favours, they were exactly what we wanted and we received lots of compliments on how nice they were.  We will be recommending you in the future!
Lauren - Ramside Hall

Thanks so much for supplying our chair covers, they looked lovely!
Mr & Mrs Tickner - Bowburn Hall

I would just like to say a huge thank you for making our wedding venue look absolutely beautiful!! We had been to the Assembly Rooms on the morning and although the place is so nice, you just turned it into a totally different room. Everyone commented on how nice the room looked after being at parties there without the chair covers etc. Many thanks
Mr & Mrs Ruddy - Assembly Rooms

We were really happy with your service, just what we wanted to finish our venue off! 
Mary & Partner - Assembly Rooms

Dawn thank you so much for the amazing decorations!!!.  They were amazing and you made the room look perfect!!!
Rachael & Matthew - Lion & Lamb


Thank you for making our favours, they were exactly what we wanted and we received lots of compliments on how nice they were!
Lauren & Scott - Ramside Hall

Thank you for making our wedding venue extra special. The finishing touches made all the difference and everyone commented on how good our tables looked!
Emily & Steve - Health & Racquet Club
Thanks so much to Dawn for creating the perfect atmosphere for our wedding reception with the beautiful and stunning table decorations. Dawn is very professional and friendly and was a great source of inspiration in deciding on the final details!
Love Janet & Andrew - Oxwich Bay Hotel

Fantastic service which is just what every bride needs - a service that is second to none! I had a response to my e-mail within hours and that sealed my choice to go with Flobows. They continue to live up to that, replying so quickly to any query of mine and also have lots of fab and unique ideas of things I haven't even thought of! Thank you
Erika Dobbie, Seaham Hall

We were really happy with your work at the wedding. I can't believe how quickly you transformed the room and it made a real difference, especially being in such a bright colour. Our pianist had done the wedding the day before and she said our chair covers were the best! We had lots of lovely comments on them and it made a real impact when walking in to both the ceremony and wedding breakfast room. Also the best part as a bride was it was totally stress free on my part. I had total confidence that you would do the job perfectly. Feel free to use any photos that you want and thank you again for all your hard work!  
Claire Baker - Matfen Hall

 
 

Flobows was nominated by a Client for a Wedding Industry Award.  Whilst Flobows didn't win, I was overwhelmed by support and responses submitted to the Wedding Industry Awards by Clients who I had the pleasure of working with during 2011.  A huge thankyou to you all!

 
Comments were submitted under two categories i.e. "General comments" and "Why Clients had booked" with Flobows, the  outcomes were as follows:

General Comments

1.    Fantastic service!!

2.    Excellent service and they made my venue look beautiful.

3.    The service provided was second to none, fair pricing, excellent workmanship and brilliant customer service both prior to and on the day of the wedding. We have recommended the company and will continue to do so!

4.    Flobows offered us everything we needed to make the day perfect, nothing was too much bother and they were most helpful. The prices were very reasonable and not outragous like some quotes which is what you need when planning a wedding and needing to watch the penny's. I would definitely recommend them to anyone who is planning their wedding or even a special party wether it be a lavish do or even a simple house party where you need something a bit extra.

5.    I cannot recommend Flobows highly enough, anyone using other suppliers will certainly not received the excellent service I received from Flobows - I did attend appointments with other suppliers prior to my appointment with Flobows, however they were written off before I had even left those appointments. Flobows (Dawn) was excellent from the outset, at the wedding fair she gave all the information I may have needed without being pushy and wanting appointments made then and there which a number of other suppliers wanted. My appointment with Dawn was like having a catch-up with a friend I had known for ages - very relaxed & extremely helpful, she didnt have the colour sashes I required however within 2 days she did & we were able to go to the venue to make sure they were the correct colour. Dawn also advised me on a couple of things I hadnt even thought of - but again not pushy at all. The rooms which Dawn decorated for my wedding were outstanding - everyone, including the staff at the venue, commented on how beautiful they looked. It really did add to my day being extremely special. There wasn't once when I was concerned that things wouldn't be right - I changed my mind a couple of times about things, but nothing was a problem at all to Dawn. I'm sure Dawn couldnt have done any more or made the rooms look so special, even if she had been doing it for her own family. I would go to any wedding fair to promote Flobows, Thank You

6.    Dawn is a lovely lady who is very professional and provides a great service. I would definately recommend her to anyone.

7.    Me and my husband were married in Kenya and had a reception for family and friends on our return. I asked Dawn for advice on what we could do on our tables that was simple, not over the top but that made it look like a wedding reception. Our tables looked elegant and understated and everyone commented on them.

8.    sooooo accommodating, really were there to make my day as smooth as possible. Lots of extra touches, free of charge too. Always answered queries immediately.

9.    Amazing service provided! Excellent communication before and after wedding. Chair covers were beautiful and made my room that extra bit special. Would recommend this company without hesitation ( and recently have!!)

10.    Dawn was lovely. She was always quick to respond to emails so I always knew what was happening. Before choosing the chair covers she visited me at home (in the snow!) so we could see the samples and there was no obligation to buy her product. Dawn directly spoke to the venue so we didn't need to organise anything additional. She was by far the cheapest for chair covers and the quality was excellent. Dawn also contacted us after the wedding to provide feedback and congratulations. We also had a candy buffet which was complimented on by everyone. Dawn gave us the freedom to choose any sweets and made it look fabulous. We had loads of sweets left over that we took away on honeymoon!

Why They Booked

1.    Prices that any pocket can afford, very easy to deal with, kept up to date, friendly and helpful.

2.    Brilliant price, fantastic range of excellent quality products.

3.    Professional, personable lady and the price was right

4.    Small independent company that we could rely on. Dawn was very willing to help and the cost was very reasonable

5.    We booked because we felt reliability, value and genuine customer service were paramount to such a vital part of the wedding decoration, all of which flobows offered in abundance. We felt confident in their ability and commitment to deliver our product and we were certainly not disappointed with the result.

6.    Good value, lots of options (hire of buy product) and just the friendliness and helpfulness of the supplier.

7.    I have seen the work that Dawn has done for other weddings and the venues always look beautiful. I have known Dawn for a number of years on both a personal and professional basis and would have no hesitation in recommending Flobows to future brides.

8.    As above, excellent friendly professional service with a reasonable pricetag. Thank you

9.    Beautiful photos, excellent communication between myself and Flobows. Good value.

10.    Price and service